1. Acceptance of Terms
By accessing or using this website and purchasing products from eLighting Store, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
2. Product Information
We make reasonable efforts to ensure product descriptions, specifications, images, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct errors, update information, or cancel an order if information on the website is inaccurate.
Product colors and finishes may appear differently depending on screen settings and lighting conditions.
3. Pricing and Payment
All prices are shown in U.S. dollars unless otherwise stated.
Prices may change without notice. The price charged will be the price shown at the time the order is submitted, subject to correction of obvious pricing errors.
Payment must be completed before an order is processed unless other arrangements have been approved.
4. Order Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel an order for reasons including:
- Product availability
- Pricing or product information errors
- Suspected fraud
- Payment issues
- Shipping restrictions
- Supplier availability
If an order is cancelled after payment has been received, the applicable amount will be refunded.
5. Shipping
Shipping costs are calculated or displayed at checkout based on the products ordered and delivery destination.
Delivery dates are estimates only and are not guaranteed.
Some products may ship directly from the manufacturer or supplier.
The customer is responsible for providing a complete and accurate shipping address. Additional costs resulting from incorrect or incomplete delivery information may be charged to the customer.
Risk of loss passes to the customer upon delivery, subject to applicable law.
6. Damaged or Incorrect Orders
Customers should inspect shipments as soon as possible after delivery.
If an item arrives damaged, defective, or incorrect, contact us promptly with:
- Order number
- Description of the issue
- Photos of the product
- Photos of the packaging and shipping label
Do not discard the original packaging until the claim has been resolved.
7. Returns and Refunds
Returns are governed by our Refund & Return Policy below.
8. Manufacturer Warranties
Certain products may include a manufacturer warranty. Warranty coverage, duration, exclusions, and claim procedures are determined by the manufacturer.
Unless otherwise stated, eLighting Store does not provide warranties beyond those offered by the manufacturer.
9. Website Use
You may use this website only for lawful purposes.
You may not attempt to:
- Interfere with website security
- Gain unauthorized access to the website or related systems
- Use automated systems to scrape or overload the website
- Copy or reproduce website content without permission
- Use the website for fraudulent or unlawful activity
10. Intellectual Property
Website content, including text, graphics, logos, layouts, and original materials, is owned by or licensed to eLighting Store and may not be copied, reproduced, or distributed without permission.
Manufacturer trademarks, images, and product materials remain the property of their respective owners.
11. Limitation of Liability
To the maximum extent permitted by law, eLighting Store will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, purchase of products, shipping delays, installation, or product use.
Our total liability relating to a product purchase will not exceed the amount paid for the applicable product, except where prohibited by law.
12. Installation
Lighting products should be installed by a qualified professional where required.
eLighting Store is not responsible for damage, injury, or loss resulting from improper installation, misuse, modification, or failure to follow manufacturer instructions.
13. Changes to These Terms
We may update these Terms of Use from time to time. Updated terms will become effective when posted on the website.
14. Contact
Questions about these Terms of Use may be submitted through our website contact page.